D1 Form Requirement

Modified on Wed, Jan 29 at 3:23 PM

In the new system. A D1 Form must be filled out for every transaction that appears under OEM Transactions - No Authorization Documents on the SDRM 2.0 dashboard.

If you do not have information for an OEM transaction, like in cases where no work was performed, you are asked to use your information and upload a document under Authorization Documentation stating the reason for the transaction.

If the newly completed D1 does not automatically associate to the OEM transaction you are asked to manually resolve it. To manually associate a D-1 Form to an OEM Transaction, please follow the steps below.

On your dashboard, identify the OEM Transaction lacking a matching D-1 Authorization Form
Click the yellow Resolve button
Under D-1 Authorization Documents, click Select for the accurate D-1 Authorization Document
Confirm that the accurate D-1 Authorization Document's Select button has changed to Selected
Provide a detailed description of the discrepancy in the textbox
Click Save

In the SDRM system, a D1 Form must be completed for every transaction that appears under OEM Transactions. Having an unresolved OEM transaction for more than 5 days will lock your account, preventing you from completing additional transactions. These situations underscore NASTF policy to gather all customer documentation before requesting data.

To fill out a D1 form, log in to the SDRM portal and go to the D1 Form link and select the appropriate D1 for the job you are performing.

Customer D1 Form - When a VSP is working directly with the customer and the vehicle is privately owned by the customer.
Auction/ Fleet D1 Form - When the VSP is dealing with an auction vehicle or if it is a company owned/ fleet vehicle.
Contracting D1 Form - When a VSP is performing work for a 3^rd party or another shop but still on a customer owned vehicle.
Mercedes Benz Theft Relevant Part (TRP) Order Form - When a VSP is ordering theft relevant parts from Mercedes Benz.
Repossession/ Recovery D1 Form – When a VSP is recovering a vehicle or is working in a recovery lot.